CubedHost officially closes as of December 31, 2021.

We've provided critical information with regards to our closure below.

Privacy

As of November 24, 2021, any accounts inactive for over 12 months have been deleted. As of December 29, 2021, we will purge all remaining data*.
For privacy concerns, please email [email protected].

Termination Dates

You will receive several reminders by email prior to service termination.

To find your server's location, access its overview in Prisma and check the "Server Location" box. For help identifying your server's node, email [email protected].

Group A

The following services will be terminated on Wed, December 8, 2021:
  • Amsterdam, NL (AMS)
  • Ashburn, VA, USA (ASH 1-15)
  • Chicago, IL, USA (CHI)
  • Dallas, TX, USA (DAL)
  • Los Angeles, CA, USA (LAX)
  • Phoenix, AZ, USA (PHX)
  • Seattle, WA, USA (SEA)
  • Tampa, FL, USA (TPA)

Group B

The following services will be terminated on Wed, December 29, 2021:
  • Ashburn, VA, USA (ASH 16-18)
  • Frankfurt, DE (FRA)
  • London, UK (LDN)
  • Montréal, QBC, CA (MTL)
  • Roubaix, FR (RBX)
  • Singapore, SGP (SGP)
  • Sydney, NSW, AU (SYD)
  • Warsaw, PL (WAW)
  • Bare Metal, Cloud Solutions
  • Web Hosting (MC-Included)
  • Backup files (excluding final live backup)
A live backup of server files will be taken prior to termination. We will retain these backups until March 31, 2022. All other backups will be purged.

NOTE: We strongly encourage you to collect your files prior to termination!
If you need help collecting your files, please email [email protected]

Custom Hostnames

Any custom hostnames using "mymc.io" will remain active until the termination dates outlined above. This domain will not be available for use after termination.

Refunds

Recent Payments

Payments made between November 17, 2021, and November 24, 2021, may be eligible for a full refund upon request. To inquire, please email [email protected].

Early Termination

All services being terminated prior to the end-of-term may be eligible for a prorated refund. Refunds will amount to no less than $0.75 USD.

Prorated refunds will be dispersed throughout the month of December 2021. You will receive an email with confirmation upon being refunded.

Services Ineligible for Refund

The following services are ineligible for a refund of any amount.
  • Account credit, inclusive of legacy affiliate credit
  • Recent payments made over 7 days ago
  • Payments made over 180 days ago
  • Bare Metal
  • Virtual Private Servers
  • Cloud services
  • Free or fully sponsored services
  • Web hosting

Bare Metal, Cloud Services, Virtual Private Servers

We will contact each customer with these services individually.

If you do not receive an email from us, please email [email protected].

* Purged data is not inclusive of server backup files, minimum data to identify owners of files, and any legally necessary information to support business dissolution. Remaining data will be kept no longer than 90 days.